Privacy Notice

We may collect personal information from you directly when you interact with our website or services, including but not limited to: 

• Contact information (e.g., name, email address) 
• Demographic information (e.g., age, gender) 
• Communication preferences  
• Usage data (e.g., pages visited, interactions) 
• Device information (e.g., IP address, browser type) 

We may use your personal information for the following purposes: 

• Enable the use of and connection to our website 
• Communicating with you, including responding to enquiries and providing customer support 
• Analysing usage of our website and services to improve user experience 
• Sending communications on our products and services 
  

Your personal data is obtained via the “Contact Us” form when an initial request or enquiry is made and subsequently processed by our teams. 

We also collect personal data when you apply directly for any individual jobs via the “Contact Us” form on our website. Interested applicants can also use our LinkedIn page in case of a specific opportunity.  

Our website is not intended for minors and we do not knowingly collect personal information from minors. If persons under the age of 16 transfer personal data to us, it will only be processed with the consent of the parent/guardian/ legal representative. For this purpose, the contact details of the legal representative must be communicated to us in accordance with Art. 8 para. 2 GDPR. 

We may share the personal data you provide to us within the Mocoh Group, always in accordance with the GDPR and other applicable privacy laws.  

Your personal data may be disclosed to suppliers to facilitate their performance of necessary tasks. Nevertheless, these suppliers must solely utilise the information provided for the designated services, acting on our behalf and as per our instructions, and they must adhere to applicable data protection laws. 

Where a data transfer may be necessary, we will take the necessary steps to ensure that your personal data has the required level of protection. We will notify you and seek your consent to processing, in each case if required.  

We store your personal data across multiple locations, including external data centres managed by different service providers. To safeguard your information, we implement reasonable measures to prevent unauthorised access, disclosure, alteration or destruction. 

These measures encompass both technical (IT) and organisational (internal processes and personnel) aspects of data security. Our goal is to ensure an adequate level of protection for your data, encompassing confidentiality, integrity, availability and the resilience of our systems. 

Your privacy rights, subject to applicable local data protection laws, include: 

• Access and receipt of a copy of the personal data we hold about you (‘Right to access’, Art. 15 GDPR). 
• Request rectification or erasure of inaccurate personal data (‘Right to rectification’, Art. 16 GDPR). 
• Request erasure of personal data, with consideration to applicable retention periods (‘Right to be forgotten’, Art. 17 GDPR). 
• Request restriction of processing of personal data where accuracy is disputed, processing is unlawful, or if you object to processing (‘Right to restriction’ of processing, Art. 18 GDPR). 
• Objection to the processing of personal data (‘Right to object’, Art. 21 GDPR). 
• Receive personal data in a structured, commonly used and machine-readable format (‘Right to data portability’, Art. 20 GDPR). 
• Complaint in relation to the processing of personal data and, if unsatisfied with resolution, to file complaints with the relevant European data protection supervisory authority. 

In line with this Policy, personal data is kept only for the duration necessary to fulfill the stated purposes or if there is another legal basis necessitating longer retention. Once personal data is no longer needed for its intended purposes, we will either delete or anonymise it, unless legal or regulatory obligations require extended storage, or for the purpose of establishing, asserting, exercising, or defending legal claims, investigations, or similar proceedings. 

We utilise Google Analytics, a web analytics service provided by Google, Inc. Google Analytics employs "cookies," which are small text files placed on your computer's hard drive when you visit our website. By consenting to the addition of these files, you allow the cookie to analyse web traffic or your interactions with a specific website (including your IP address), and the data is then transmitted and stored on Google servers. This web application collects information about your interests and saves your personal preferences. 

Cookies assist us in enhancing your website experience by enabling us to monitor which pages of our website you find useful and which you do not. However, cookies do not grant us access to your computer. 

We will not utilise this information in conjunction with any personally identifiable information you may have provided. Prior to cookies being placed on your computer or device, you have the option to accept or decline them, as indicated by an automatic prompt that will appear requesting your decision. 

We may periodically review this Notice and make updates as needed due to changes in our business operations or data protection regulations. Any revised version of this Notice will be posted on our website. We encourage you to periodically check our website to ensure that you are aware of any such changes, especially before providing us with new or additional information. 

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at info@mocoh.com.  

By using our website and services, you agree to the terms of this Privacy Notice.